Privacy Policy
Privacy Policy
Effective Date: 17 September 2024
At Oakleaf Digital Solutions Pty Ltd ("we," "us," or "our"), we are committed to protecting your personal information and respecting your privacy rights. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website https://www.oakleafdigitalsolutions.com.au or use our services. By using our website and services, you consent to the practices described in this Privacy Policy.
1. Information We Collect
We may collect and process the following types of personal information:
- Personal Information You Provide: Including your name, email address, phone number, and any other information you submit through forms, bookings, or communications with us.
-Billing and Payment Information: Including your billing address and payment method details processed securely through our third-party payment processor, Stripe.
-Automatically Collected Information: Including your IP address, browser type, pages visited, and other analytics information through cookies and similar technologies.
2. How We Use Your Information
We use the information we collect to:
-Provide, operate, and maintain our services.
-Process transactions and send related information such as invoices and payment confirmations.
-Communicate with you, including responding to inquiries and sending service updates.
-Improve our website, products, and customer experience.
-Send marketing communications (only where permitted by law or with your consent).
3. Sharing Your Information
We do not sell, trade, or rent your personal information to others. We may share your information with:
-Service Providers such as Stripe (for payment processing), hosting providers, and email service platforms under strict confidentiality agreements.
-Legal Authorities if required to comply with legal obligations or enforce our rights.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and understand user behavior. You can manage your cookie preferences through your browser settings.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information. While we strive to protect your information, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
Depending on your location, you may have rights to:
-Access the personal data we hold about you.
-Request correction or deletion of your data.
-Object to our processing of your data.
-Lodge a complaint with a data protection authority.
You can exercise these rights by contacting us at [email protected].
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of third-party sites.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page, and the "Effective Date" will be updated accordingly.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
Email: [email protected]
Address: Sydney, NSW, Australia